At Hookactif.com, we aim to deliver your orders quickly and efficiently. Please review our Shipping Policy to understand how we process and deliver your purchases.

1. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Processing times may vary during high-demand periods, holidays, or due to unforeseen circumstances.

2. Shipping Methods

We offer a variety of shipping methods to suit your needs, including standard and expedited options. The available methods and estimated delivery times will be displayed at checkout.

3. Shipping Rates

Shipping fees are calculated at checkout based on the shipping method, destination, and weight of your order. Any applicable promotions or discounts on shipping will also be reflected.

4. Delivery Timeframes

  • Domestic Orders: Typically arrive within 5-10 business days.
  • International Orders: Delivery times vary depending on the destination and may take up to 14-21 business days.
  • Please note that delivery times are estimates and do not include processing time.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the status of your shipment.

6. Shipping Restrictions

  • We currently ship to most locations worldwide. However, certain remote or restricted areas may not be eligible for delivery.
  • Any customs duties, taxes, or fees for international orders are the responsibility of the customer.

7. Lost or Delayed Shipments

  • If your order is delayed or lost in transit, please contact us at [email protected] with your order number and tracking information.
  • We will assist in resolving the issue with the carrier.

8. Incorrect Address

Please ensure that your shipping address is accurate at checkout. Hookactif.com is not responsible for orders shipped to incorrect or incomplete addresses.

9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include photos of the damaged item(s) and packaging so we can assist with a replacement or refund.

10. Contact Us

For any questions or concerns about shipping, please reach out to us at:
Email: [email protected]

Thank you for choosing Hookactif.com! We appreciate your business.