Privacy Policy

At Hookactif.com, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you access and shop on our website.

1. Information We Collect

When you access and use our services at Hookactif.com, we may collect the following information:

  • Personal Information: such as your name, email address, phone number, and shipping address when you place an order on our website.
  • Payment Information: including credit/debit card details or bank account information necessary to complete your payment. We do not store your card details; payments are processed through secure third-party gateways.
  • Activity and Interaction Information: including purchase history, products you are interested in, and page visits to improve your shopping experience.
  • Device Information: such as IP address, device type, browser, and operating system information to analyze and optimize website performance.

2. How We Use Your Information

Your personal information will be used for the following purposes:

  • Processing orders and handling payments;
  • Shipping orders and providing post-sale support;
  • Improving customer service and enhancing your experience on our website;
  • Notifying you about promotions, new products, or important updates regarding our services;
  • Analyzing data to improve the quality and performance of Hookactif.com.

3. Sharing Personal Information

Hookactif.com only shares your personal information with third parties in the following cases:

  • Shipping Partners: to complete your delivery and update you on shipping status;
  • Payment Gateways: to process credit/debit card transactions;
  • Service Providers: who assist us in data analysis, email notifications, and customer support;
  • Legal Requirements: when required by law or to protect the rights of Hookactif.com.

4. Data Storage and Security

Hookactif.com is committed to protecting your personal information using advanced security measures. We use SSL encryption to protect payment information and store data on secure servers with protection against unauthorized access, misuse, or data breaches.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you;
  • Correct your personal information to ensure its accuracy;
  • Delete or request the cessation of use of your personal information if no longer necessary for the purposes described;
  • Withdraw your consent to receive marketing or promotional communications from Hookactif.com at any time.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Hookactif.com uses cookies and similar tracking technologies to collect information about user visits and behavior to improve website experience. You can disable cookies through your browser settings; however, this may impact your website experience.

7. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

8. Privacy Policy Updates

Hookactif.com reserves the right to modify or update this privacy policy at any time. Any changes will be posted on the website and effective immediately. We encourage you to check this policy regularly to stay informed about your rights.